Careers

We are always looking for amazing people who like to work WITH clients (not for them), from the kick off meeting through to the launch, ensuring they get the finished product they need by managing all aspects from the project team through to timescales and budget.

Technical Account Manager

Location : London, Newyork, Singapore


Due to our continuing company growth, we are seeking to appoint a number of experienced Technical Account Managers (TAM) team to support in the delivery of our platform and services across our customer base.

The successful candidate will have a broad background/knowledge of software platforms, with a commercial flair and strong relationship management skills. The ability to listen, diagnose, solve problems and identify solutions efficiently is essential, with the confidence to illustrate ideas in written, verbal and visual form.

The role of Technical Account Manager is dedicated to providing technical guidance, customer relationship management and technical expertise to existing customers. The TAMs will interact with global customers, acting as the key advocate for the platform and a primary point of contact.

Essential:

  • Strong enterprise level experience with Veeva or Salesforce and proven success in customer relationship management within a fast paced and commercial environment.
  • Exceptional communication style, with astute diagnostic skills and the ability to understand customer’s needs.
  • A professional and inquisitive demeanour, able to engage customers and forge commercial relationships.
  • Strong attention to detail, with a strategic and forward planning thought process.
  • Able to guide technical discussions with both technical and non-technical audiences.
  • Ability to partner with internal/external key stakeholders and negotiate mutually agreeable outcomes.

Benefits:

  • Full-time salary based on experience with performance related bonus
  • Pension
  • The opportunity to be a key player and build your career at a rapidly expanding organisation
  • 24 days holiday.
  • Be part of a dynamic, motivated team in a fun office environment.


To be considered for this role, simply send us a copy of your CV to enquiries@pulsedigital.co.uk

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